Your company installed a heat pump-ac&heat unit on our home on
August 30, 2016. Recently I had the unit checked for Summer use,
The repair person showed me some of the installation problems that were charged but never completed. Drain pipe $80.00 never reinstalled, pipe it self left on top of unit. Plenum box modified $395- Duct tape only had holes on top. Permit $200 not necessary for
installation. Disconnect charge $110. These are the charges for a very poor installation, unit does not fit the roofs frame. Please address these problems, cost me $140.00 to repair these problems.
John R. Getty
With over 40 years of experience and a college professor we are pretty sure we can give some useful knowledge in the trades!